Shipping policy

At Choice Labs, we aim to process and ship orders efficiently while complying with all applicable laws and regulations. Please review our shipping policy carefully before placing an order.


Order Processing Time

  • Orders are processed within 1 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • Processing time does not include shipping transit time.


Shipping Methods & Delivery Time

Shipping times may vary depending on your location and carrier availability.

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days (if available)

Delivery times are estimates and not guaranteed.


Shipping Restrictions

  • We only ship to locations where our products are legally permitted.

  • We do not ship to restricted states, regions, or countries where applicable laws prohibit these products.

  • Choice Labs reserves the right to cancel any order that violates shipping or legal restrictions.


Age Verification

By placing an order, you confirm that you are of legal age to purchase these products in your jurisdiction. We may use age verification systems and reserve the right to cancel orders that fail verification.


Address Accuracy

Customers are responsible for providing accurate and complete shipping information. Choice Labs is not responsible for:

  • Delays or losses due to incorrect addresses

  • Packages returned to sender because of address errors

Additional shipping fees may apply for reshipment.


Tracking Information

Once your order has shipped, a tracking number will be provided via email. Please allow up to 24 hours for tracking information to update.


Lost, Delayed, or Stolen Packages

  • Choice Labs is not responsible for delays caused by shipping carriers, weather conditions, or other circumstances beyond our control.

  • Once a package is marked as delivered, we are not responsible for lost or stolen packages.

  • For delivery issues, please contact the shipping carrier directly.


Damaged Packages

If your order arrives damaged, contact us within 48 hours of delivery with:

  • Your order number

  • Clear photos of the damaged packaging and product

We will review the claim and determine eligibility for a replacement.


International Shipping

At this time, international shipping may be limited or unavailable depending on local regulations. Customers are responsible for any customs fees, duties, or import restrictions.


Policy Changes

Choice Labs reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes will take effect immediately upon posting.

 

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